Diamond Training Privacy Policy

This Privacy Policy outlines how Diamond Training uses and protects any information you provide when using our website.

Commitment to Privacy

Diamond Training is dedicated to safeguarding your privacy. Should we ask you to provide certain information by which you can be identified when using this website, rest assured it will only be used in accordance with this privacy policy.

We may update this policy from time to time. Please check this page periodically to ensure you are satisfied with any changes.

Information We Collect

We may collect the following information:

  • Your name
  • Your website address
  • Your contact information, including email address and phone number
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

How We Use Collected Information

We use this information to understand your needs and provide you with a better service, specifically for the following reasons:

  • Internal record keeping
  • Improving our products and services
  • Periodically contacting you via phone, email, text message, or mail to inform you about new products, special offers, or other information we believe you may find interesting
  • Contacting you for market research purposes
  • Customizing the website according to your interests

Security

We are committed to ensuring your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual by tailoring operations to your needs, likes, and dislikes.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, after which the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. This privacy policy only covers the use of www.diamondtraining.com. We cannot be responsible for the protection and privacy of any information you provide when visiting sites we link to. Exercise caution and review the privacy statement applicable to the website in question.

Controlling Your Personal Information

You can restrict the collection or use of your personal information in the following ways:

  • When you receive an email or text message from us, use the “unsubscribe” link provided to remove yourself from future communications.
  • Request not to be contacted by phone during a call from us.
  • If you previously agreed to us using your personal information for direct marketing, you can change your mind at any time by emailing us at thedvbgroup@gmail.com

Diamond Training reserves the right to contact you with important account information necessary to ensure you receive effective service. This includes the communication of results and other relevant information. We distinguish between essential account information and general promotional communications, which you will receive unless you inform us otherwise.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about Diamond Training services.

You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you, please email thedvbgroup@gmail.com.

If you believe any information we are holding about you is incorrect or incomplete, please email us at thedvbgroup@gmail.com, and we will promptly correct it in line with your request.